Today, as more and more businesses get to open their doors here in the UK after a long 3 months, we’re looking at the customer service areas companies need to watch to avoid losing business, based on research by Brandwatch who surveyed 4,092 adults from...
This week’s post comes with thanks to our friends at Cog Blog, from where these thoughts are taken almost verbatim, and firstly looks at the many opinions, articles and webinars on how marketers should go about weathering the coming economic recession. These come...
No. Well, I would say that, wouldn’t I? There are actually many, many research reports over the years that have proved conclusively that businesses who continue to invest in marketing always (always) come out of a recession stronger than their competitors....
Is the current crisis making us think more about how we shop? In the 31 days to April 14th there were 261k people taking to social media to discuss local, ethical, and sustainable online shopping, according to Brandwatch. Discussion around this kind of shopping has...
