Some guidelines today from the CBI’s daily webinar (well worth following and free to register). This is also recorded every day if you cannot watch it live. Please also see this advice from Gallery Partnership, an IT specialist working specifically with charities.
Have frequent team check-ins (regardless of coronavirus isolation, people will generally feel more isolated working from home, especially if they are not used to it)
Operate as flexibly as possible – some parts of the business or charity will be busier than usual, some quieter, flex as needed in terms of resources and volunteers
Create the right boundaries and culture to guide people working from home; for example people may have childcare issues and have to work at odd times such as evenings and nights, so help them understand what is acceptable and what constitutes “working hours” now – perhaps emails at any hour but calls to colleagues only between certain hours
Cyber attacks and phishing are already increasing as people try to take advantage – a recent example includes a document download on “Top Tips to deal with Cyber Security during the crisis when working from home” – which was of course a virus itself. Help colleagues who may be less cyber aware, ask your IT department or outsourced IT partner to advise about risks, tell staff to check the advice from NCSC which is really helpful
Data protection policies may be harder to manage for some businesses with people working outside the office – see ICO updated information with FAQs even for those businesses dealing with sensitive data – there’s also a helpline number 0303 123 1113